Welcome to Sketchfinix LTD's Privacy Policy. At Sketchfinix, we recognize the importance of your privacy and are deeply committed to protecting your personal information. This Privacy Policy is designed to provide you with a comprehensive overview of how we handle your data, ensuring transparency and trust in our practices.
Our Privacy Policy serves several key purposes. First, it outlines the types of personal information we collect from you, whether through our website, services, or interactions. It details the specific purposes for which we use this information, ensuring you understand why and how your data is utilized. Furthermore, it explains the measures we take to safeguard your personal information from unauthorized access, loss, or misuse, reflecting our strong commitment to privacy protection.
At Sketchfinix, we are dedicated to maintaining the confidentiality and security of the data you entrust to us. We adhere to stringent data protection laws and regulations, implementing best practices to ensure your information is handled with the utmost care. Our goal is to provide you with clear, concise information about your rights and choices regarding your personal data, empowering you to make informed decisions.
We understand that privacy is a fundamental right, and we are committed to upholding this right through transparent, responsible data management practices. Thank you for trusting Sketchfinix LTD with your personal information.
At Sketchfinix LTD, we collect various types of information to provide and improve our services. The types of information we collect include personal data such as your name, email address, phone number, and other contact details. We may also gather demographic information, preferences, and interests that help us understand your needs and tailor our services accordingly. Additionally, we collect technical data such as your IP address, browser type, operating system, and browsing behavior on our website.
We collect information through multiple methods to ensure a seamless user experience. One primary method is through forms that you fill out on our website or through our services, where you provide personal and contact information directly. We also use cookies and similar tracking technologies to collect data about your browsing activities and preferences. These cookies help us enhance your experience on our website by remembering your settings and preferences. Additionally, we may receive information from third parties, such as partners and service providers, who help us with analytics, marketing, and other business operations.
The primary purpose of collecting this information is to provide you with personalized and efficient services. By understanding your preferences and needs, we can tailor our offerings and improve our products and services. We use the information to communicate with you, process transactions, and provide customer support. Additionally, the data helps us analyze trends, conduct research, and enhance our website's functionality and security. Our goal is to ensure that your experience with Sketchfinix LTD is both satisfying and secure, and we take your privacy seriously in all aspects of our information collection and usage practices.
At Sketchfinix LTD, we use the collected information for various purposes to enhance your experience and improve our services. The primary use of your personal data is to provide and deliver the products and services you request, ensuring a seamless and efficient interaction with our company. We use your information to process transactions, manage your account, and provide customer support, ensuring that we meet your needs promptly and effectively.
We rely on several legal bases to process your personal data. These include the necessity to perform a contract with you, compliance with legal obligations, and our legitimate interests in improving our services, preventing fraud, and enhancing security. In certain cases, we may also rely on your consent, particularly for marketing communications.
Your information may also be used for marketing purposes. With your consent, we may send you promotional materials, newsletters, and updates about our products and services that we believe may interest you. We aim to keep you informed about our latest offerings and any relevant developments within Sketchfinix LTD. You have the right to opt-out of these communications at any time by following the unsubscribe instructions provided in the emails or contacting us directly.
Furthermore, we use the collected information to improve our services and conduct analytics. By analyzing usage patterns and feedback, we can enhance our products, develop new features, and optimize the user experience. This data helps us understand how our services are used, identify areas for improvement, and make informed decisions to better serve our customers. We also use this information to monitor the performance and security of our systems, ensuring that our services remain reliable and safe for all users.
At Sketchfinix LTD, we take your privacy seriously and are committed to protecting your personal information. There are specific conditions under which your information may be shared, always with the intent to provide you with the best possible service while ensuring your data remains secure.
We may share your information with third-party service providers who assist us in operating our business, delivering our services, and conducting our activities on our behalf. These service providers include payment processors, hosting providers, marketing agencies, and customer support platforms. We only share the information necessary for them to perform their functions and require them to adhere to strict data protection standards to safeguard your information.
In some cases, we may share your information with our business partners to offer you co-branded services, joint promotions, or other collaborative initiatives. This sharing is conducted with your consent and in accordance with applicable data protection laws. Our business partners are also required to maintain the confidentiality and security of your personal data and are prohibited from using it for any purposes other than those outlined in our agreements.
We may also disclose your information if required to do so by law or in response to valid requests by public authorities, such as court orders, subpoenas, or legal processes. Additionally, we may share your information to protect our rights, property, or safety, and that of our customers or others. This includes exchanging information with other companies and organizations for fraud protection and credit risk reduction.
At Sketchfinix LTD, we prioritize the security of your personal information and employ robust measures to protect it from unauthorized access, alteration, disclosure, or destruction. Our comprehensive approach to data security ensures that your data is handled with the highest standards of confidentiality and integrity.
We utilize a variety of advanced security protocols and technologies to safeguard your information. This includes the use of encryption technologies to protect data during transmission and at rest, ensuring that your personal information remains confidential and secure. We implement firewalls, secure servers, and intrusion detection systems to prevent unauthorized access to our systems and data. Regular security audits and vulnerability assessments are conducted to identify and address potential security risks proactively.
Employee access to personal information is strictly controlled and limited to those who require it to perform their job functions. Our employees are trained on data protection principles and are bound by confidentiality agreements to ensure they handle your information responsibly. Access to sensitive data is restricted and monitored, and we enforce strict policies to prevent unauthorized use or disclosure of your information.
In addition to technical safeguards, we have established organizational measures to protect your data. This includes maintaining secure physical facilities, implementing access controls, and developing comprehensive data security policies and procedures. Our commitment to data security extends to our third-party service providers, who are required to adhere to our stringent data protection standards.
At Sketchfinix LTD, we are committed to retaining your personal information only for as long as necessary to fulfill the purposes for which it was collected, in accordance with legal, regulatory, and operational requirements. Our data retention policy is designed to manage the duration for which your data is stored and ensure its secure disposal when no longer needed.
The duration of data retention varies depending on the nature of the information and the purposes for which it was collected. Generally, we retain personal data for the duration of your relationship with us and for a reasonable period thereafter to comply with legal obligations, resolve disputes, and enforce our agreements. In certain cases, we may retain data for longer periods if required by law or necessary to protect our legitimate business interests.
To determine the appropriate retention periods for different types of data, we consider several criteria, including:
The nature and sensitivity of the data
The purposes for which the data is processed and the duration of these purposes
Legal, regulatory, and contractual requirements
The potential risk of harm from unauthorized use or disclosure of the data
The relevance and necessity of the data for ongoing business operations and future interactions
When the retention period for personal data has expired, or when the data is no longer necessary for the purposes for which it was collected, we follow strict procedures for its secure disposal. This includes permanently deleting or anonymizing electronic data and securely shredding or incinerating physical documents. We ensure that the data is disposed of in a manner that prevents unauthorized access, use, or disclosure, maintaining the confidentiality and integrity of your personal information even at the end of its lifecycle.
At Sketchfinix LTD, we respect and uphold your rights regarding your personal information. We are committed to providing you with control over your data and ensuring that you can exercise your rights easily and transparently. Below is an overview of your rights and how you can exercise them.
Rights to Access, Correct, or Delete Personal Information
You have the right to access the personal information we hold about you. This includes the right to know what data we have collected, the purposes for which it is being processed, and any third parties with whom the data may be shared. If any of your personal information is inaccurate or incomplete, you have the right to request its correction or update.
Additionally, you have the right to request the deletion of your personal information. We will comply with such requests where we are not legally required to retain the data. If the information is no longer necessary for the purposes for which it was collected, or if you withdraw your consent (where consent is the legal basis for processing), we will delete your personal information.
Right to Data Portability
You have the right to data portability, which allows you to obtain a copy of your personal information in a structured, commonly used, and machine-readable format. This right enables you to transfer your data to another service provider easily. We will provide your data in a format that ensures its secure and efficient transfer.
Right to Object to or Restrict Processing
You have the right to object to the processing of your personal information, particularly if the processing is based on our legitimate interests, direct marketing purposes, or profiling related to direct marketing. Additionally, you can request that we restrict the processing of your personal data in certain circumstances, such as when you contest the accuracy of the data or if the processing is unlawful.
Procedures for Exercising These Rights
To exercise any of your rights, you can contact us using the information provided in the "Contact Us" section of this Privacy Policy. When you make a request, we may need to verify your identity to ensure that we are protecting your personal information appropriately. We will respond to your request within a reasonable timeframe and in accordance with applicable data protection laws.
We are committed to addressing any concerns you may have about your privacy and will make every effort to facilitate your rights in a transparent and efficient manner.
At Sketchfinix LTD, we use cookies and other tracking technologies to enhance your experience on our website and services. These technologies help us understand how you interact with our site, personalize your experience, and improve our offerings. Here’s an overview of the types of cookies and tracking technologies we use, their purposes, and how you can manage them.
Types of Cookies and Tracking Technologies Used
Essential Cookies: These cookies are necessary for the website to function correctly. They enable core functionalities such as security, network management, and accessibility. Without these cookies, certain services you request cannot be provided.
Performance and Analytics Cookies: These cookies collect information about how you use our website, such as which pages you visit most often and if you receive error messages from web pages. The data collected is used to improve how our website works and to understand user behavior.
Functionality Cookies: These cookies allow our website to remember choices you make and provide enhanced, more personalized features. For instance, they may be used to remember your preferences or provide you with customized content.
Advertising and Targeting Cookies: These cookies are used to deliver advertisements that are relevant to you and your interests. They are also used to limit the number of times you see an ad and help measure the effectiveness of advertising campaigns.
Web Beacons and Pixel Tags: These are tiny graphic images and snippets of code that function similarly to cookies. They are used to track the online movements of web users and to deliver cookies, count visits, and understand usage and campaign effectiveness.
Purpose of Using Cookies and Tracking Technologies
The primary purposes of using cookies and tracking technologies include:
Enhancing User Experience: To remember your preferences and settings, providing a more personalized experience.
Performance Monitoring: To analyze website performance and understand user interactions, helping us improve our services and features.
Marketing and Advertising: To deliver targeted advertisements and measure the effectiveness of marketing campaigns.
Security: To ensure the security of our website and services, preventing fraudulent activity and protecting your data.
User Options for Managing Cookies
You have several options to manage your cookie preferences:
Browser Settings: Most web browsers allow you to control cookies through their settings preferences. You can set your browser to block or alert you about cookies, or to delete cookies when you close your browser.
However, disabling certain cookies may affect the functionality of our website and services.
Opt-Out Tools: Some advertising networks offer opt-out tools to help you manage your preferences for targeted advertising. You can visit websites like the Network Advertising Initiative or the Digital Advertising Alliance to learn more about your options and opt-out of interest-based advertising.
Cookie Consent Banner: When you first visit our website, you will see a cookie consent banner that provides information about our use of cookies. You can choose to accept or decline non-essential cookies. Your preferences can also be updated or changed at any time through the cookie settings on our website.
Our website and services at Sketchfinix LTD may contain links to third-party websites and services. These links are provided for your convenience and to offer additional information or resources that may be of interest to you. However, please be aware that once you leave our website and access a third-party site, our Privacy Policy no longer applies.
Links to Third-Party Websites and Services
We may include links to third-party websites, social media platforms, and other services on our site. These third-party sites operate independently of Sketchfinix LTD and have their own privacy policies and practices. While we strive to link only to reputable and trustworthy websites, we do not have control over their content, privacy practices, or security measures.
Disclaimer of Responsibility for Third-Party Privacy Practices
Sketchfinix LTD is not responsible for the privacy practices, policies, or actions of third-party websites and services. We encourage you to review the privacy policies of any third-party sites you visit to understand how they collect, use, and protect your personal information. Any interactions you have with these third-party sites are solely between you and the respective third party.
At Sketchfinix LTD, we are committed to protecting your personal information regardless of where it is processed or stored. As part of our global operations, your data may be transferred to, and processed in, countries other than your own. These countries may have data protection laws that are different from those in your home country.
Information About Data Transfers Outside the User's Country
Your personal information may be transferred to, stored, and processed in countries other than your country of residence. These locations may include the United States, European Union member states, and other countries where our servers, data centers, or service providers are located. By using our services and providing your information, you consent to such international transfers of your personal data.
Safeguards for International Data Transfers
We take appropriate steps to ensure that your personal information is adequately protected when transferred across borders. These safeguards include:
Standard Contractual Clauses: We use standard contractual clauses approved by the European Commission and other relevant authorities to ensure that your personal data receives an adequate level of protection during international transfers.
Data Processing Agreements: We enter into data processing agreements with our service providers that require them to adhere to strict data protection standards and comply with applicable data protection laws.
Privacy Shield Frameworks: For transfers to the United States, we may rely on service providers who are certified under the EU-U.S. Privacy Shield Framework or similar frameworks that provide a mechanism for complying with data protection requirements during transfers.
Binding Corporate Rules: Where applicable, we may implement binding corporate rules that establish our commitment to protecting personal data across all our global entities.
Encryption and Security Measures: We use encryption and other security measures to protect your data during transmission and storage, ensuring that it remains secure and confidential.
At Sketchfinix LTD, we may update our Privacy Policy from time to time to reflect changes in our practices, legal requirements, or for other operational, legal, or regulatory reasons. When we make changes to this Privacy Policy, we are committed to ensuring that you are informed and understand the impact of these changes.
Process for Notifying Users of Changes
When we make significant changes to our Privacy Policy, we will notify you by prominently posting a notice on our website or through other appropriate means, such as email or an in-app notification. This notification will be provided before the changes take effect to ensure that you have adequate time to review and understand the updated policy.
Effective Date of Changes
Each version of our Privacy Policy will have an effective date indicated at the top of the document. This date signifies when the updated policy becomes enforceable. We encourage you to review our Privacy Policy periodically to stay informed about how we are protecting your personal information.
User Options in Response to Changes
We understand that you may have concerns about how changes to our Privacy Policy may affect your personal information. If you do not agree with the updated terms, you have the option to discontinue your use of our services. Continued use of our services after the effective date of the updated Privacy Policy will be considered as your acceptance of the changes.
If you have any questions or concerns about changes to our Privacy Policy, or if you need assistance with understanding how these changes may impact you, please contact us using the information provided in the "Contact Us" section of this Privacy Policy. We are here to help and ensure that your privacy rights are respected at all times.
At Sketchfinix LTD, we value your privacy and are committed to addressing any questions, concerns, or complaints you may have about our privacy practices. We provide multiple ways for you to contact us for privacy-related inquiries and to lodge complaints or concerns.
Contact Details for Privacy-Related Inquiries
If you have any questions or need more information about our Privacy Policy, data protection practices, or how we handle your personal information, please feel free to contact us:
Email: privacy@sketchfinix.com
Mailing Address:
13711 Westheimer Rd, Houston TX 77077
Our privacy team is available to assist you with any inquiries you may have and will respond promptly to ensure your concerns are addressed.
Procedure for Lodging Complaints or Concerns
If you believe that your privacy rights have been violated or if you have any complaints or concerns regarding our privacy practices, please follow the steps below:
Contact Us Directly: The first step is to reach out to us directly using the contact details provided above. Please provide as much detail as possible about your concern or complaint, including any relevant documentation or evidence.
Review and Investigation: Once we receive your complaint, our privacy team will review and investigate the matter thoroughly. We may contact you for additional information or clarification during this process to ensure a comprehensive review.
Response and Resolution: We will respond to your complaint within a reasonable timeframe, outlining the findings of our investigation and any actions we will take to address your concerns. Our goal is to resolve your complaint promptly and to your satisfaction.
Escalation: If you are not satisfied with our response, you may have the right to escalate the matter to a data protection authority or regulatory body in your jurisdiction. We will provide you with information on how to do so if applicable.
At Sketchfinix LTD, we are committed to ensuring that our privacy practices comply with applicable laws and regulations. This section outlines the governing laws that apply to our Privacy Policy and the mechanisms available for resolving any disputes that may arise.
Applicable Laws Governing the Privacy Policy
This Privacy Policy and any related matters shall be governed by and construed in accordance with the laws of the jurisdiction in which Sketchfinix LTD operates, without regard to its conflict of law principles. Specifically, we comply with all relevant data protection and privacy laws, including but not limited to:
The General Data Protection Regulation (GDPR) for users in the European Union
The California Consumer Privacy Act (CCPA) for users in California, USA
Other applicable national and international privacy laws and regulations
By using our services, you agree that any disputes arising from or related to this Privacy Policy shall be governed by the laws of the specified jurisdiction.
Dispute Resolution Mechanisms
We are committed to resolving any disputes or concerns regarding your privacy and the handling of your personal information in a fair and efficient manner. If you have a complaint or dispute, please follow the steps outlined below:
Initial Contact: If you have a dispute or complaint regarding our privacy practices, please contact us directly using the contact information provided in the "Contact Information" section of this Privacy Policy. We will acknowledge receipt of your complaint and work with you to resolve the issue.
Internal Review: Our privacy team will conduct an internal review of your complaint, gathering all necessary information and documentation. We will communicate with you throughout this process to ensure that your concerns are fully understood and addressed.
Resolution: We will aim to resolve your complaint promptly and to your satisfaction. If a resolution is reached, we will provide you with written confirmation of the outcome and any corrective actions taken.
Mediation or Arbitration: If we are unable to resolve the dispute through our internal processes, we may suggest mediation or arbitration as alternative dispute resolution mechanisms. These processes involve a neutral third party who will help facilitate a fair and impartial resolution.
Legal Recourse: If mediation or arbitration is not successful, you may have the right to pursue legal action. This may involve filing a complaint with a relevant data protection authority or regulatory body in your jurisdiction, or taking legal action in accordance with the governing laws.
At Sketchfinix LTD, we take our responsibility to protect your personal information seriously and are committed to complying with all relevant data protection regulations. Our practices are designed to ensure that we meet the highest standards of privacy and data security as required by laws and regulations worldwide.
Compliance with Relevant Data Protection Regulations
General Data Protection Regulation (GDPR): For users in the European Union, we comply with the GDPR, which sets stringent standards for data protection and privacy. Under the GDPR, we ensure that:
We have a legal basis for processing your personal data.
We obtain your explicit consent when required and respect your rights to access, correct, or delete your data.
We implement appropriate technical and organizational measures to protect your data.
We conduct Data Protection Impact Assessments (DPIAs) when necessary to identify and mitigate risks associated with data processing activities.
California Consumer Privacy Act (CCPA): For users in California, USA, we comply with the CCPA, which provides enhanced privacy rights and consumer protection. Under the CCPA, we ensure that:
We disclose the categories of personal information we collect and the purposes for which it is used.
We honor your rights to access, delete, and opt-out of the sale of your personal information.
We provide a clear and accessible privacy notice detailing our data collection and usage practices.
We do not discriminate against you for exercising your privacy rights under the CCPA.
Other Relevant Regulations: In addition to GDPR and CCPA, we adhere to other applicable national and international privacy laws, such as the Personal Data Protection Act (PDPA) in Singapore and the Privacy Act in Australia. We continuously monitor regulatory developments to ensure ongoing compliance with evolving data protection requirements.
Information on Certifications or Adherence to Privacy Frameworks
To demonstrate our commitment to data protection and privacy, Sketchfinix LTD adheres to recognized privacy frameworks and may obtain relevant certifications. These include:
EU-U.S. and Swiss-U.S. Privacy Shield Frameworks: Although the Privacy Shield frameworks have been invalidated, we continue to adhere to their principles and are committed to maintaining a high standard of data protection for transatlantic data transfers.
ISO/IEC 27001 Certification: We strive to align our information security management practices with the ISO/IEC 27001 standard, which provides a framework for managing and protecting sensitive information through a systematic approach to risk management.
Binding Corporate Rules (BCRs): Where applicable, we implement BCRs to ensure that personal data transferred within our corporate group across borders is protected to the same high standards.
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